Wife of Resident – July 2023

Staff are always welcoming to me on my arrival. I am updated regularly on any new aspects regarding my husband’s care. Any skin problems are dressed often before I am aware of their needs.
My husband is completely bedbound, with only real movement being along his right arm, and staff were able to advise me on suitable replacement clothing. Dressing him in his formed shirts and tops had become too painful for him to cope.
Staff all chat with him and are well aware of his likes and dislikes. On days when speaking is not his preferred way of communicating, they follow his eye and hand movements to get yes or no answers and following a preference improves his mood or comfort.
While I was on a week’s holiday, he was beautifully cared for. I found him relaxed and happy on my return; this did not happen a year ago in his previous care home.