Daughter of Resident – March 2025
***** The 5 stars I have given doesn’t indicate that everything is perfect at St Joseph’s but when any concerns are mentioned staff are willing to deal with them and generally communication is good.
My mother is well cared for and as happy as she is going to be away from her own home. Our ability to visit
her is unrestricted and we are free to take her out for a drive, etc.
Interaction with all the staff is excellent from my point of view, despite an occasional lapse in some information being fully shared.
I am pleased with her general physical care and happy with the food she is given. It would be better if she was able to have her hair well washed and set once a week, rather than fortnightly.
I would like to thank everyone who is involved in my mother’s care.