Reviews
Daughter of Resident – March 2024
All the staff at St Joseph’s ae caring and friendly. Nothing is too much trouble for them and they make time for you whether you are a resident or a relative. I cannot recommend them enough.
Relative of Residents – August 2023
The care and affection St Joseph’s showed my relative was incredible. I will always be so grateful as to how well they looked after him, as well as me and my family. Nothing was too much trouble for them. Thank you all so, so much!
Wife of Resident – July 2023
Staff are always welcoming to me on my arrival. I am updated regularly on any new aspects regarding my husband’s care. Any skin problems are dressed often before I am aware of their needs.
My husband is completely bedbound, with only real movement being along his right arm, and staff were able to advise me on suitable replacement clothing. Dressing him in his formed shirts and tops had become too painful for him to cope.
Staff all chat with him and are well aware of his likes and dislikes. On days when speaking is not his preferred way of communicating, they follow his eye and hand movements to get yes or no answers and following a preference improves his mood or comfort.
While I was on a week’s holiday, he was beautifully cared for. I found him relaxed and happy on my return; this did not happen a year ago in his previous care home.
Review from Alan P (Nephew of Resident) – March 2022
Before my uncle arrived, I phoned. A young man was so kind and helpful. I already like the place before he had even arrived. A nurse took us to uncle. Again so kind, had all the time in the world for us. Even made me a tea. Then while we were still visiting, a nurse came to feed Uncle. She was so caring,
always talking to him, no rush feeding him. He was only there two days, but the best two days possible.
I spent nine days of respite care in St Joseph’s and found the staff caring, compassionate and cheerful. The home was clean and well decorated. The PPE admission assessment could have been a bit more comprehensive, but all issues there were resolved within a couple of hours of admission. Excellent facility.
Review from H A (Daughter of Resident) – April 2022
My mother was transferred to the home when she was poorly. The care she continued to get from the team is outstanding. Being a nurse myself, I will recommend a loved one to be placed in this care facility. Staff are friendly and show alot of interest in the patient’s wellbeing. My mother is now doing
very well, and I’m not worried knowing that she is in good hands. Thanks to all the staff and the health care team.