Sister of Resident – July 2024

I cannot fault this care home at all. All the staff were very kind, friendly people. Unfortunately, my sister wasn’t there for long, but she was looked after really well Everything was kept nice and clean and they took extra time to purée all my sister’s food for her. Would highly recommend it.

Daughter of Resident – March 2024

All the staff at St Joseph’s ae caring and friendly. Nothing is too much trouble for them and they make time for you whether you are a resident or a relative. I cannot recommend them enough.

Relative of Residents – August 2023

The care and affection St Joseph’s showed my relative was incredible. I will always be so grateful as to how well they looked after him, as well as me and my family. Nothing was too much trouble for them. Thank you all so, so much!

Wife of Resident – July 2023

Staff are always welcoming to me on my arrival. I am updated regularly on any new aspects regarding my husband’s care. Any skin problems are dressed often before I am aware of their needs.
My husband is completely bedbound, with only real movement being along his right arm, and staff were able to advise me on suitable replacement clothing. Dressing him in his formed shirts and tops had become too painful for him to cope.
Staff all chat with him and are well aware of his likes and dislikes. On days when speaking is not his preferred way of communicating, they follow his eye and hand movements to get yes or no answers and following a preference improves his mood or comfort.
While I was on a week’s holiday, he was beautifully cared for. I found him relaxed and happy on my return; this did not happen a year ago in his previous care home.

Review from Alan P (Nephew of Resident) – March 2022

Before my uncle arrived, I phoned. A young man was so kind and helpful. I already like the place before he had even arrived. A nurse took us to uncle. Again so kind, had all the time in the world for us. Even made me a tea. Then while we were still visiting, a nurse came to feed Uncle. She was so caring, 

always talking to him, no rush feeding him. He was only there two days, but the best two days possible.

I spent nine days of respite care in St Joseph’s and found the staff caring, compassionate and cheerful. The home was clean and well decorated. The PPE admission assessment could have been a bit more comprehensive, but all issues there were resolved within a couple of hours of admission. Excellent facility.